Privacy Policy

Last Updated: September 2025

At uGym, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, sign up for memberships, classes, or events, and contact us through any of our communication channels.

WHO WE ARE

uGym, Unit 1, Devonpark Mills, Alexandra Street, Devonside, Tillicoultry, Clackmannanshire, FK13 6HP

Email: info@ugym.fitness
Phone: 01259 752285

INFORMATION WE COLLECT

We may collect and process the following personal data:

  • Name, contact details, and date of birth
  • Membership or booking details
  • Payment information (processed securely via third-party providers)
  • Health or fitness information (where necessary for safety or program design)
  • Website usage data via cookies and analytics

HOW WE USE YOUR INFORMATION

We use your information to:

  • Manage memberships, bookings, and payments
  • Communicate updates, class changes, and promotions
  • Ensure your safety during training or participation
  • Improve our services and website functionality

SHARING YOUR INFORMATION

We do not sell or share your data. Information may be shared only with trusted third-party providers (e.g., payment processors or booking software) to deliver our services.

DATA STORAGE & SECURITY

Your data is stored securely and only retained for as long as necessary. We use appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

YOUR RIGHTS

You have the right to:

  • Access and correct your personal data
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at info@ugym.fitness.

COOKIES

Our website uses cookies to improve user experience. You can control or disable cookies through your browser settings.

CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally. The latest version will always be available on our website.